About us

At Safety First Healthcare and Recruitment Services, we are specialists in providing tailored reliable care and support to people with complex health needs. We provide the peace of mind that comes with high-quality health care, along with the intangible sense of contentment that comes from being at home.

We are registered as a Domiciliary Care provider in accordance with the Health and Social Care Act 2008.

Our core values are based on integrity, teamwork, and respect for our clients. By delivering premium value-added service to ensure that your loved ones can continue to do the things they enjoy most, we create a better daily living for many people.

How do we ensure Safety First?

  • Our staff are trained to honour and preserve the quality of life for all patients by pursuing the highest, most compassionate and ethical level of care deliverable in the home. Although there are many Healthcare Service providers in the UK, we aim to provide tailor made solutions and we find a way.
  • We conduct rigorous Disclosure and Barring Services checks as required by the regulator.
  • We recruit the best support workers and health care assistant available to meet the needs of the people who use our services.
  • We ensure that we carry out regular audits across our services, changing processes and procedures where necessary.

Read More About Fundamental Values Derived From Our Mission And Vision That Guide Us.

Our Management Team

Every one of our team members is devoted to delivering the finest quality service.

Mr Joel Itua

CEO/Director | (RGN/RMN, BSC, MSC)

Mr Joel Itua has overall responsibility for leadership, quality and compliance, organisational and practice development, strategic decision-making and support to front-line Managers.

Mr Joel Itua has over 40 years of experience in all areas of nursing and care provision both national and internationally. He has held senior roles since 1998 in various National Healthcare Services providing care and support for both children and adult service users with different needs. For 11 years, he co-managed a 53 bed Nursing/Residential Home, assessing, planning, reviewing care plans and directly caring for elderly patients with complex needs. 

Supported By:

Quality Officer: Responsible for ensuring that quality of care is maintained across the organisation. With a qualified to NVQ Level 5 in Leadership and Management in Health and Social Care.

Care Co-ordinator: Qualified to Level 3 QCF/NVQ in Health and Social Care. This role also links to supporting staff to ensure that they are all involved in the development of support strategies that will help achieve the best outcome for the service users.

Field Supervisors/ Team Leaders: Field supervisors who act as a bridge between the care co-ordinator and the staff in the field. Our field supervisors have QCF/NVQ L2 and L3 or working towards L3. In addition, they have completed the care certificate qualification and have their mandatory and optional units up to date.

Support Workers: Care staff work on a Rota system which ensures that the service is staffed by the appropriate number and skill mix, including weekends and public holidays. New employees Induction training incorporates a 12-week induction program which includes, shadowing an experience member of staff, an induction checklist and regular supervision to discuss training opportunities. We manage and train our employees with the aim that all of our carers achieve NVQ level 2. All other employees receive the training appropriate to their work, for example Food Hygiene for catering staff. All employees receive annual training in health and safety matters such as moving and handling, fire awareness and procedures, adult protection issues, and a range of other matters. Annual refresher training and other regular training take place throughout the year to ensure that staff have the knowledge and skills to deliver the level of care and support required from them.